Question 1

Do I need an appointment to try on gowns?

Accepted Answer

An appointment is essential to try on gowns, though this can easily be arranged even hours (or minutes?) before the visit, subject to availability. Book Now (https://app.bridallive.com/forms.html?formType=scheduler&retailerId=98b9a7e6&lang=en)

Question 2

Is there a charge to try on gowns?

Accepted Answer

At Brides by Francesca, standard appointments and gown try-ons are complimentary.
For those seeking a more luxurious experience, we offer our exclusive Rosé Fitting, a 90-minute private appointment that includes a curated gown selection,  a glass of rosé, and light refreshments. This premium experience is  available for a fee of $150.

Question 3

How many gowns can I try on?

Accepted Answer

There is no limit to the number of gowns you can try on.  Your consultant will be happy to help you narrow down your selection until you find ‘the one’!  If we run out of time, we’ll be happy to make another appointment to help complete your search.

Question 4

What is the price range of your gowns?

Accepted Answer

The average bridal gown in our boutique costs between $2400 – $3800, although there are gowns from $1295 and some opulent and embellished designs up to $6995.

We also have a ‘Last Of Collection’ rack with a range of designs, styles & sizes starting from $695.

Question 5

What sizes do you have available to try?

Accepted Answer

We have gowns in store ranging from size 6 to size 28 to try on.  Gowns can be ordered from size 0 to 32.

Question 6

How many people can I bring to my appointment?

Accepted Answer

Brides are welcome to bring up to 4 guests to their appointment at Brides by Francesca. We recommend choosing friends or family who know your style and can provide supportive, honest feedback. Most brides bring 2–3 guests to keep the experience intimate and focused. If you’d like to include additional loved ones, you’re always welcome to have them join virtually via FaceTime.

Question 7

How should I prepare for my appointment?

Accepted Answer

Before your appointment, we recommend browsing bridal websites and magazines to gather inspiration. Having a few images of gowns or styles you’d like to try can help guide the selection process. Bringing undergarments similar to what you plan to wear on your wedding day such as a strapless bra, shapewear, or skin-toned underwear can also be helpful for the fitting. Most importantly, come with an open mind and be ready to enjoy the experience. Your dream gown may surprise you!

Question 8

Do you have veils and accessories?

Accepted Answer

Yes, we do! Some of these items are in stock and can be taken home on the day. Others will need to be ordered. Please note that special orders may take up to 3 months to arrive.

Question 9

Is there parking available?

Accepted Answer

Street parking is available. We recommend aiming to get here a little early to ensure you find a space!

Question 10

Can I take photos?

Accepted Answer

Yes! Taking photos of yourself in the gowns can be very helpful when making your final decision. You’re also welcome to video call loved ones who can’t attend in person. To keep the experience focused, we recommend limiting photos to just your favourite gowns so you won’t feel overwhelmed or distracted in your search for the perfect dress.

Question 11

I've found my dream gown! What happens next?

Accepted Answer

If your gown is being ordered from one of our designers: We’ll take your bust, waist, and hip measurements and compare them to the designer’s size chart before confirming the best size for you. A deposit (usually 50%, unless otherwise agreed) is required to secure your order.

If you select a gown already in stock: You may choose to pay in full and take your dress home the same day, or pay a 50% deposit with the balance due over an agreed timeframe.

Question 12

What if my wedding is in less than 6 months?

Accepted Answer

Don't panic! We have a selection of gowns that are available to buy off the rack and take home with you that same day! Some designers also offer a rush service at a fee, depending on the time frame.

Question 13

How long does it take for my dress to arrive?

Accepted Answer

Delivery time may very between designers, but you can expect your gown to arrive between 4 and 7 months from the date you order… unless a different timing is specified when the order is placed.  Please remember to allow time for alterations.

Question 14

Will my gown require alterations?

Accepted Answer

In most cases, gowns will require at least a little tweak to ensure the perfect fit on your wedding day… even if its just an adjustment to hem length or a bustle to manage your train for the bridal waltz!